At Kin Meds we strive to provide the highest level of quality healthcare which includes frictionless access to medical providers and medications at prices that are affordable and accessible. We also make every effort to provide the highest level of patient care before and after the sale. If you have an issue with your order or your product, please reach out to our patient care team: hello@kinmeds.com.
Below are our categories and how we can help you after the sale:
PRESCRIPTION MEDICATIONS:
State and Federal regulations do not allow the return of prescription medications after being dispensed by the pharmacy. Once your method of payment has been charged and your package has been handed over to the carrier (USPS, FedEx, UPS), all sales are final. You can always login to your https://kinmeds.com account before your products ship to change your address, method of payment or to cancel your subscription. If your prescription medication arrives damaged or is lost during transit, please contact our patient care team: email us, hello@kinmeds.com.
NON-PRESCRIPTION (OVER THE COUNTER) PRODUCTS:
Kin Meds may accept returns on unopened, non-prescription items up to 30 days after the sale. You will be responsible to pay the return shipping cost and we do not accept COD returns. If you need to return an item, please contact our patient care team: hello@kinmeds.com. Include your order number, reason for the return along with the product name. Kin Meds reserves the right to deny a return that does not arrive in the original condition it was shipped or if the products appear to be tampered with or opened. After we receive the returned product and it is approved by our Kin Meds team, your purchase price will be refunded to your original method of payment.
Address for Returns:
Kin Meds/Strive Pharmacy: info@strivepharmacy.com, 480-626-4366, 1275 E Baseline Rd #104
Gilbert, AZ 85233, United States
LOST PACKAGES:
In the rare case your package is lost in transit, Kin Meds will reship your prescription or non-prescription order. We will work with your carrier (USPS, FedEx, UPS) to locate your package first and have it redirected if needed. Sometimes weather may delay your package delivery time. Since we currently do not ship refrigerated products, your product will not be affected by increased transit time. If your package is lost in transit or does not arrive at the shipping address you provided, please contact our patient care team: hello@kinmeds.com.
KIN MEDS – © 2025 – All Rights Reserved.
Kin Meds is a patient management platform that partners with independent licensed physician networks to deliver medical services through the Kin Meds infrastructure. Kin Meds does not directly provide medical or pharmacy services. Payment does not guarantee a prescription will be written or dispensed. Medical services are rendered by independent providers. Actual medication form and appearance may differ from what is shown. Information on this website is for educational purposes only and does not replace professional medical advice, diagnosis, or treatment. If you have health-related questions or concerns, please consult your doctor. This website is an advertisement for services, not for any specific medication.
*Disclaimer: Wegovy® (injection and pill) is a trademark of Novo Nordisk™. Zepbound® and Foundayo™ are products of Eli Lilly and Company™. Kin Meds is not affiliated with or endorsed by these manufacturers. Wegovy® (injection), Wegovy® pill, Zepbound®, and Foundayo™ are available through Kin Meds via licensed prescribers and third-party licensed pharmacies when clinically appropriate. Hormone replacement therapy (HRT) and other hormonal medications prescribed through Kin Meds are available only when clinically appropriate following evaluation by a licensed healthcare provider. FDA-approved hormonal and non-hormonal treatments may include testosterone, estrogen, progesterone, and other therapies tailored to individual needs. Compounded medications, including compounded semaglutide, tirzepatide, and hormonal therapies, are patient-specific and compounded in a licensed 503(A) compounding pharmacy. Compounded medications are not FDA-approved and have not been reviewed by the FDA for safety, efficacy, or quality. They may differ from commercially available FDA-approved drugs in efficacy, safety, risk, and side-effect profiles. Clinical trial data from FDA-approved medications should not be used to make assessments about compounded medications. Results vary based on medication, health history, and individual factors.